COVID-19 RESPONSE
Our response to COVID-19
As COVID-19 evolves, we are closely monitoring the situation and are prepared for ongoing developments.
Lobbies are open for walk-in traffic.
Please continue to follow the CDC Guidelines to ensure your safety and health.
Want to skip the line? No worries. For loans, new accounts, or larger requests please make an appointment below or
text APPT to 309-793-6200.
For simple transactions, please use these services:
Contact Center
Video Tellers
ATMs
Secure Chat
Schedule a visit
Online Banking
Mobile App
Drop & Go
Here
Without contact.
Questions?
Chat with one of our
mobile wallet experts.
Our team members are just a call away. Check balances, transfer funds, make payments and more. We are available Monday – Friday from 7 a.m. – 7 p.m. and Saturday from 8 a.m. – 1 p.m.
Give us a call at 309-793-6200.
Here
Without contact.
Questions?
Chat with one of our
mobile wallet experts.
With IHMVCU’s interactive teller machines you can do just about anything you can think of doing when you come to the credit union! Deposit checks, get cash back, make a loan payment, ask questions about your account… we can help you with that!
Drive up to any ITM and tap the screen to get started.
Cash
When you need it.
Questions?
Chat with one of our
deposit experts.
Need cash? Find one of our IHMVCU ATMs or one of our surcharge free ATMs. ATMs are a convenient and safe way to grab some cash on the go.
Here
When you need us.
Questions?
Chat with one of our
deposit experts.
Need to talk but can't call in? No worries. Send our team members a secure yet Monday thru Friday: 7 a.m. – 7 p.m and
Saturday from 8 a.m. – 1 p.m.
We're here to talk.
Here
On your schedule.
Questions?
Chat with one of our member account experts.
The following services require an in-person visit at any of our branch locations:
- Open an account or add a signer
- Apply for a loan
- Make a large deposit
- Deposit coins
- Make a wire transfer
- Notarize a document
- Account disputes or maintenance
Here
Anytime, anywhere.
Questions?
Chat with one of our
online banking experts.
Don't leave the couch and do all your banking online – including checking balances, making transfers, paying off loans and more. Online banking is the quick, secure way to manage all your accounts under one login.
Every account can be an online bank account with Online Banking.
Here
In your pocket
Questions?
Chat with one of our
mobile app experts.
Skip the line with our mobile app – a secure, convenient IHMVCU branch in your pocket. Check balances, deposit checks, make transfers, pay bills and more – all with the tap of a screen. Stay connected whenever, wherever.
Use our mobile app to deposit
checks anytime, anywhere.
Here
After hours.
Questions?
Chat with one of our
deposit experts.
Deposit cash and checks, make payments, and drop off documents quickly and securely with our night drop box at any IHMVCU drive-up location. These are available day and night to all members. We’ll process your transaction first thing the following business day.
Night drop boxes are located on
the wall of the inside lane at all
IHMVCU branch locations.
Need small business relief?
We know this is a very challenging time for all and want to do everything we can to assist. Visit our dedicated landing page for options to help your small business during this pandemic.
COVID-19 Resources
- For additional information about COVID-19, get the latest report from the Centers for Disease Control.
- For news and updates, visit the Illinois and Iowa Departments of Public Health websites.
- If you qualify for an Economic Impact Payment but did not have to file a 2018 or 2019 tax return, learn how you can still get your payment.
- We also encourage you to stay alert as criminals will take advantage of this situation.
- Consumer Financial Protection Bureau (CFPB) resources
- CFPB Mortgage and Housing Assistance
